Welcome to Brale Fulfillment! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction Brale Fulfillment provides order fulfillment, product sourcing, and related services to eCommerce businesses. These terms outline the agreement between you (the “Client”) and Brale Fulfillment (“we,” “our,” or “us”) regarding the use of our services.

By engaging with our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree, please refrain from using our services.

2. Services Provided Brale Fulfillment offers:

• Order fulfillment services, including pick-and-pack operations and worldwide shipping.

• Product sourcing from China.

• Custom packaging solutions.

• API integrations with eCommerce platforms and custom backends.

• Dedicated customer support.

Services are subject to availability and may change without prior notice.

3. Client Responsibilities

• Accurate Information: The Client must provide accurate and complete order information, including product details, shipping addresses, and any special instructions.

• Compliance: The Client is responsible for ensuring that all products and transactions comply with applicable laws and regulations in both the shipping origin and destination countries.

• Timely Communication: The Client must respond promptly to any inquiries from Brale Fulfillment to avoid delays in service delivery.

4. Fees and Payments

• All service fees are quoted in USD unless otherwise specified.

• Payment is required upfront for product sourcing, order fulfillment, and shipping services.

• Invoices must be paid within the specified period to avoid interruptions to your service.

5. Shipping and Delivery

• Timelines: Brale Fulfillment aims to deliver orders within 5 to 8 days to major markets. However, delivery times are estimates and not guaranteed due to potential delays caused by customs, carriers, or unforeseen circumstances.

• Tracking: We provide fully tracked shipping options, but tracking information is subject to updates from the respective shipping carriers.

• Responsibility: Brale Fulfillment is not liable for shipping delays, damages, or losses caused by third-party carriers.

6. Product Sourcing

• Brale Fulfillment sources products based on the specifications provided by the Client.

• We are not responsible for issues arising from incomplete or incorrect product details provided by the Client.

• Custom packaging services are available and subject to additional charges.

7. Limitation of Liability

• Brale Fulfillment is not liable for indirect, incidental, or consequential damages arising from the use of our services.

• Our liability is limited to the value of the services directly provided.

8. Intellectual Property All content, branding, and materials provided by Brale Fulfillment remain the intellectual property of Brale Fulfillment. Clients are prohibited from reproducing, copying, or distributing this material without explicit written consent.

9. Termination Brale Fulfillment reserves the right to terminate services at its discretion if a Client violates these terms or engages in fraudulent or unlawful activities.

10. Governing Law These terms and conditions are governed by the laws of . Any disputes will be resolved under these laws.

11. Changes to Terms and Conditions Brale Fulfillment reserves the right to update these terms and conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

12. Contact Us For any questions regarding these terms, please contact us at: Email: support@bralefulfillment.com

By using Brale Fulfillment’s services, you acknowledge and agree to these terms and conditions. Thank you for choosing Brale Fulfillment as your trusted fulfillment partner!